Basic Function
The Director of Facilities Management at Goodwill of Middle Georgia plays a pivotal role in overseeing the efficient and effective management of all facilities-related operations. This includes but is not limited to building maintenance, renovation projects, safety compliance, and environmental sustainability initiatives. The incumbent will collaborate closely with internal stakeholders to ensure facilities support the organization's mission and strategic objectives, while also fostering a safe and welcoming environment for staff, clients, and visitors.
The Director of Facilities Management will also manage Goodwill Commercial Contract Facilities Management Company.
Responsibilities
- Strategic Planning: Develop and implement comprehensive facility management strategies aligned with organizational goals and budgetary considerations.
- Facility Maintenance: Oversee routine maintenance activities, including HVAC systems, electrical systems, plumbing, and general repairs, to ensure optimal functionality and safety.
- Renovation Projects: Manage all phases of renovation projects, from planning and budgeting to execution and completion, ensuring adherence to quality standards and regulatory requirements.
- Safety Compliance: Ensure compliance with local, state, and federal safety regulations and codes, conducting regular inspections and implementing corrective measures, as necessary.
- Environmental Sustainability: Drive initiatives to promote environmental sustainability within facilities operations, such as energy conservation measures and waste reduction programs.
- Budget Management: Develop and manage the facilities budget, monitoring expenses and identifying opportunities for cost savings without compromising quality or safety.
- Vendor Management: Oversee relationships with external vendors and contractors, negotiating contracts and service agreements to ensure cost-effectiveness and quality of service.
- Team Leadership: Provide leadership and guidance to the facilities team, fostering a culture of accountability, collaboration, and continuous improvement.
- Emergency Response: Develop and implement emergency response plans to address facility-related incidents or crises, ensuring the safety and well-being of all occupants.
- Collaborate with other departments daily to support cross-functional initiatives.
- In partnership with Helms College School of Trades program management, create systematic applied learning experiences for students that solidify classroom and lab knowledge and help students build a competitive resume pre-graduation.
- Plan, launch, and manage a facilities management company offering an expanding menu of business to business facilities management services.
- Responsible for collaborating with department leadership for ongoing property and equipment maintenance for 20 Goodwill retail training stores, two warehouses, eight Career Centers, eight hospitality venues, an automotive center, and two college campuses.
Supervises
Facility Managers, Facility Technicians, Skilled Trades Employees, and Contractors
Education and Experience
- Bachelor's degree in Business Administration, Facilities Management, Engineering, or related field required; Master's degree preferred.
- Apprenticeship certifications and years of progressive trades management experience may be considered in leu of a bachelor/master’s degree.
- Minimum of 5 years of progressively responsible experience in facilities management, with a strong background in trades such as HVAC, electrical, or plumbing.
- Experience working in a multi-unit management role, with demonstrated success in managing teams and driving results.
- Knowledge of relevant regulations and codes, including OSHA, EPA, and NFPA standards.
- Familiarity with budget management principles and experience developing and managing budgets.
- Experience overseeing renovation projects from conception to completion, including budgeting, scheduling, and quality control.
- Experience negotiating facilities management contracts.
- Experience in trades education delivery.
Required Leadership Skills and Traits
- Strategic Vision: Ability to develop and communicate a clear vision for facilities management aligned with organizational objectives.
- Problem-Solving: Strong analytical and problem-solving skills, with the ability to quickly assess complex situations and develop effective solutions.
- Communication: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.
- Collaboration: Proven ability to collaborate effectively with internal and external stakeholders, fostering positive relationships and driving consensus.
- Decision-Making: Sound judgment and decision-making skills, with the ability to prioritize competing demands and allocate resources effectively.
- Leadership: Strong leadership and team-building skills, with the ability to inspire and motivate others to achieve excellence.
- Adaptability: Flexibility and adaptability to thrive in a dynamic and fast-paced environment, adjusting priorities as needed to meet evolving needs.
- Ethical Conduct: Commitment to upholding ethical standards and integrity in all aspects of facilities management and leadership.
- Innovation: Creative thinking and a willingness to explore innovative solutions to enhance facilities operations and drive continuous improvement.
- Resilience: Ability to remain calm and composed under pressure, demonstrating resilience in the face of challenges or setbacks.
- Must be aligned with and energized by Rev. Edgar Helm's faith based social enterprise model to eliminate poverty through career education.
The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this job. It is not an all-inclusive list of duties and working conditions, etc., associated with this job. Deviation from regular duties may be necessary to accomplish a particular task or work project in other areas. Goodwill Industries of Middle Georgia and the CSRA reserves the right to waive position requirements at the discretion of the Company.
Goodwill of Middle Georgia is an equal opportunity employer committed to diversity and inclusion in the workplace.
